Just had the 2nd variable service done this week which seemed to go well until I checked the oil level on the MMI when I got home in the evening and it was just above the 3/4 level. I also used my T40178 dipstick tool to check that the MMI reading was not an error and it was well below the upper level. I contacted the dealer by e-mail attaching a photo of the MMI display expecting them to respond to say it was an oversight and offer to top it up or send me a litre of 504/507.
Their response was that "MMI display is for information only and is not an accurate measure of the amount of oil in the engine" "we have calibrated oil filler equipment & a set amount of oil to put in each engine" "overfilling the engine with oil is as bad as a low oil level"
My understanding is that the MMI is supposed to give an accurate indication of the oil level otherwise why does Audi not fit a dipstick but the response from the dealer suggests this is not the case. Or just a fob off from them to cover up a sub standard workshop practice?
Opinions please.
Their response was that "MMI display is for information only and is not an accurate measure of the amount of oil in the engine" "we have calibrated oil filler equipment & a set amount of oil to put in each engine" "overfilling the engine with oil is as bad as a low oil level"
My understanding is that the MMI is supposed to give an accurate indication of the oil level otherwise why does Audi not fit a dipstick but the response from the dealer suggests this is not the case. Or just a fob off from them to cover up a sub standard workshop practice?
Opinions please.
