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Q5 lead time

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86K views 542 replies 34 participants last post by  ScottyUK  
#1 ·
I am getting eventually my first Q5. Could someone please tell me what the approximate lead time is from the Sao Paulo plant to the UK dealer.
 
#274 ·
I ordered mine 20th October 2021 and got it 4th August 2022. Count yourself lucky as Q3's are not just late on delivery but have some fairly fundamental bits missing. All my Q5 had missing was the phone charging mat which is about as useful as a chocolate fireguard. All I can say is now I have got mine, it was well worth waiting for.
 
#275 ·
You have been lucky or had a good dealer and agree that should be well worth waiting for but at the moment myself and others this car (Q55 Competition) is an non existent car in the UK, Audi need to come clean and confirm that they will supply. I have my doubts.
They can’t make the war in the Eastern Europe as an excuse for a car built in Mexico.
 
#276 ·
Yes, you are correct. I believe I have been lucky and I have a superb dealer, Wakefield Audi. The Q5 delivery problems from Sao Paulo have little to do with the war in Ukraine. The main problem started with Covid but at the same time the franchised dealers were taking orders. The situation was compounded by sub-contractors going out of business and Audi having to find replacements. When the factory started production again apart from having to catch up with orders they had battery supply issues so the non-PHEV Q5's were shipped before the PHEV ones, the decision being taken on a commercial basis. They have still not caught up with the Q5 hybrid backlog but they are now prioritising them. I have had Audi's for 40 years and getting information from them follows the adage, its not what you know but who you know. For your information, Audi customer service is worse than useless and has never been customer centric.
 
#281 ·
Nope - nothing missing. The phone charging mat isn't a thing any more (well, it wasn't when I ordered) so I knew it wouldn't be part of the package. All there, all good. Lovely to drive :)
I only have two small things...
1) There's some sort of small screw or nut rolling around loose under the passenger seat. It sounds like it's in some sort of cavity and I can hear it rolling around when stopping a bit sharpish, or go round a corner a bit quickly. I don't really want to take it back for it as I suspect it won't be a while you wait job while they dig it out.... but not sure I can live with it :( Not sure if there's anything I can get to under the seats to find it myself?
2) Apple Carplay. Maybe it's my phone... but I have a nightmare getting Siri to listen to me calling for it... and worse still, around 20 seconds after plugging my phone in, it wants me to unlock the phone so it can connect to carplay - by which time I'm already pulling away... a big pain.. have I missed something obvious in a setting somewhere?
Still - the car - even though a standard 40 TDi 2.0 is a lot nippier than I was expecting. The steering will take a little getting used to as there is it definitely oversteers a little compared to my previous car (and also to my wife's Q2) though its only really apparent when I turn into a new road / sharp corner at lowish speeds - find myself occasionally steering past straight and have to correct. But love it - and this colour really stands out in a car park :)
 
#282 ·
Shame about the rattle but they are great cars! Mine still makes me smile every time I drive it! I never use Apple Carplay but find the Audi satnav pretty good with the Google Maps overlay. Have you tried the different drive select settings as they seem to make a difference to the feel of the steering?
 
#283 ·
I only really use the Apple Carplay for Spotify really, I'll have a fiddle :) I've stiffened up the steering a little in the Individual settings. it has stiffened a bit, but doesn't make a difference to the slight oversteer. Just something to get used to :) Awaiting a callback from the service team to book in for the loose thing.. :(
 
#285 ·
Audi are taking it back for a couple of days next week to have a look at the screw thing. They fear it won't be a while you wait, so they've sorted me a courtesy car for 3 days. Fingers crossed it's an easy fix - but I think they'll have to take the seat out to get to whatever it is. Still - 10 days with the car now, and still loving it. Had a couple of decent runs out in it as well as pottering round town, one of those was a 65 mile round trip to Brighton in that horrendous wind and rain the other night - the car purred along beautifully, sure footed and felt planted on the road. Got about 41mpg out of it too which I thought was OK. About 6 miles of local roads, 5 miles of country lanes, and the rest (54 miles-ish) was fairly decent A roads.
 
#304 ·
It went in last week - they spent 5 1/2 hours on it - took out both seats, rear seat, A pillar and B pillar trim, door sill moulding, centre console, floor based air ducts, carpet and under floor covering. After they took it for a spin round the block and established that I wasn't fibbing, they looked under the floor with an endoscope, and saw that it wasn't something I'd dropped down there (I did tell them I hadn't) and it was in fact a loose seat-belt mounting bolt rolling around..... anyway, they stripped the car, retrieved the bolt and checked all the mountings to find that all mine were in place and that the bolt was a spare / accidentally dropped one in the factory. They put it all back together, gave it a full valet and topped up all my fluids. They didn't apologise for doubting me, but did look a bit sheepish when they explained what it was. Still, had a new demo A4 Avant to drive round in as a courtesy car for the day, so no harm done :) I dread to think how much they would have charged me if they weren't doing it under warranty...
 
#290 ·
Catching up with all the comments I think I was lucky, like mwcltd.
Ordered 55 TFSIe November 2021, took delivery 13th September, but this was only 2 weeks after the date I originally asked for when I placed the order.
Have now done over 5,000 miles and love it. Just the wireless charging mat missing, which I did use all the time on my previus diesel Q5, but have already got used to plugging in the phone charger everytime I jump in. USB-C socket under the armrest.
The dealers, Vindis Peterborough Audi, told me Audi have stopped the 55 model and only supplying the 50 due to the micro chip shortage.
I wonder if that explains the much longer delays?
 
#293 ·
Good news! I have now had it confirmed that my card has been built and has a chasis number - status 30.
I have been told they are built in Mexico however the screenshot states the location is Emden which is Germany.

How many weeks have people waited? I have been advised it's 12 weeks normally.

Thanks:)
 
#305 ·
Has anyone had any previous issues where the car is waiting for shipment to the UK? Mine was built 31/10/2022 and was called off from factory stock to Transport on 01/11/2022 however I am told it is still awaiting shipment to the UK. Has anyone had any similar time frames? A month seems like an incredible amount of time just to wait for shipping.
Thanks in advance :)
 
#312 ·
Hi All,
Glad to read that a lot of you already took the Q5 from the dealer and are riding with, it or soon will be.
As mentioned earlier, I ordered mine TFSIe in September 2021 with delivery in November 2022, instead of receiving my keys, I was informed last month, that perhaps in May 2023 my car could be delivered (without Waranty....) up to 2 years of waiting - seems unbelievable!!
Cheers