[Ransman]

$15 a day!!!!!

 

[missile]

Shocking

 

[SteveMak]

So the "YourAudi" feed held at "Quality Control" now for over a month

FYI, Audi's system does not accurately report where your vehicle is. Mine showed "in paint shop" for 3 weeks, and then overnight, it miraculously passes quality control, was transported to the shipyard, loaded onto the ship, and was on its way from Germany to North America.

Sadly, it'll get here when it gets here.

Just as an FYI, I ordered my Q5 on Feb 23, 2015 and it was ready for pickup from the dealer on May 26. Made in Germany, delivered to Oakville, Ontario, Canada. That as over 3 months.

 

[SteveMcB]

How can they have attracted any real talent at 15 bucks per day, their hearts won't be in it and who can blame them? Doesn't bode well, the robots can't do everything - can they?

 

[Justanhonestman]

My Q5 has been showing in transit on the way to the UK since around 21st April and I was in blissful ignorance until reading this...

As a new user, I will keep this thread updated with any changes, if anyone else waiting can do the same we can share maybe updates on this thread?

To the user suggesting he was going to speak to Jaguar about an F Pace, I would suggest having a look at the F Pace forums, there's a lot of car rejections on there...

Hi Markee68 - welcome to the forum. You may have read some of my other posts about the nightmare I am having trying to find out where my car is and when I will get it. Built on 23/24 th January and its been lost since. You say your car has been on its way to the UK from around 21st April. I take it you mean it left Veracruz around then. Three ships left Veracruz in April. Viking Queen left on 1st April and arrived Emden on the 19th. Splendid Ace left on 10th April and is about to dock after midnight early tomorrow 3rd May. Viking Bravery left on 14th April and is entering the English Channel tonight (2cnd May)---- if you meant your car was on its way from Emden to the UK around the 21st April --- 15th April ship arrived in tyne after a drop off in Grimsby from Emden--- 21st - 26th and 28th April ships arrive in Tyne from Emden---.
It was me who mentioned going to see the F Pace lol. It was out of sheer frustration at how I and others are being treated by Audi. I really am near to calling it a day with them. Tight lipped dealers and various reasons for the delays from customer services are creating suspicion as to what's going on or happened to cars from Mexico. I have ordered the petrol engine which makes me think they have found fault after the recent recall concerning the electric coolant pump motor which can overheat with the potential to catch fire as it can get choked up with debris getting in under the bonnet. Anyway- like the emissions scandal, the real reasons for these delays may eventually surface. The longer this goes on, the less excited I am about getting this car. A total shambles from Audi.

 

[Ransman]

Got an email today - it's on its way to the channel ferry and should be with the dealer shortly (order placed mid Nov and build week 9)

 

[Gizmob]

Hello

I am new to this forum. My built week was 11 and was told it's on it's way to Germany. In early Jan was told 8 weeks but now 12 weeks post build to delivery.

I was told there was part shortage for extended led lighting hence could not add if wanted week 11 build. Was able to accommodate other options.

It appear there are no led rings in front cup holders (elsewhere in post) as per the brochure.

Fingers crossed.

 

[Skiman]

On Audi's website there are approx 140 new model Q5's for sale all registered before 1.4.17 so won't be be liable for increased VED. If I was being messed around waiting for news about the delivery of my motor I would seriously consider one of these. Many are fairly well spec'd and generally reasonably priced (and that's before serious haggling).

 

[SINGHY]

In addition to Skiman's suggestion other Audi dealers may also have brand new stock vehicles (like mine was) which they ordered a while back that you may get sooner, so worth trying that route if you're getting nowhere with your order. You might even end up getting one with exactly the spec you were after, I did.

 

[Wuls]

Just looking at London dealers within 20 miles of where I live, it's all Diesels. Given expected share of the TFSI in London was estimated to be 40% (due to the new regs etc) it does point towards it being a petrol-related issue being the cause of the delay

 

[christuffleyQ5]

I got my TFSI new Q5 in march. But I had a 2016 build week. No significant delays Then.

Sent from my iPhone using Tapatalk

 

[Markee68]

Hi Markee68 - welcome to the forum. You may have read some of my other posts about the nightmare I am having trying to find out where my car is and when I will get it. Built on 23/24 th January and its been lost since. You say your car has been on its way to the UK from around 21st April. I take it you mean it left Veracruz around then. Three ships left Veracruz in April. Viking Queen left on 1st April and arrived Emden on the 19th. Splendid Ace left on 10th April and is about to dock after midnight early tomorrow 3rd May. Viking Bravery left on 14th April and is entering the English Channel tonight (2cnd May)---- if you meant your car was on its way from Emden to the UK around the 21st April --- 15th April ship arrived in tyne after a drop off in Grimsby from Emden--- 21st - 26th and 28th April ships arrive in Tyne from Emden---.
It was me who mentioned going to see the F Pace lol. It was out of sheer frustration at how I and others are being treated by Audi. I really am near to calling it a day with them. Tight lipped dealers and various reasons for the delays from customer services are creating suspicion as to what's going on or happened to cars from Mexico. I have ordered the petrol engine which makes me think they have found fault after the recent recall concerning the electric coolant pump motor which can overheat with the potential to catch fire as it can get choked up with debris getting in under the bonnet. Anyway- like the emissions scandal, the real reasons for these delays may eventually surface. The longer this goes on, the less excited I am about getting this car. A total shambles from Audi.

Hi, thanks for the welcome.

I looked up the Volkswagen Group shipping schedule as detailed on other forums and the nearest ship to my shipping date I could find was the Viking Adventure. I've no idea if this is correct as it's all a guessing game, but according to the schedule this is due in Emden on May 18th. I've ordered a diesel by the way.

 

[Justanhonestman]

Hi, thanks for the welcome.

I looked up the Volkswagen Group shipping schedule as detailed on other forums and the nearest ship to my shipping date I could find was the Viking Adventure. I've no idea if this is correct as it's all a guessing game, but according to the schedule this is due in Emden on May 18th. I've ordered a diesel by the way.

Hi Markee68 sorry for the delay in answering. If your ship is the Viking Adventure - it left Veracruz on the 8th May and is sitting in Jacksonville right now (16-00 hrs 12th May ) It has been taking between 16 to 19 days for ships to arrive at Emden from Veracruz via Jacksonville/Davisnille. So your ship could arrive at Emden between the 24th and 27th May - if it was on that ship. Athens Highway is due in from Veracruz around 13th May and Columbia Highway is due around 19th May. It's a nail biting experience but stick with it.

 

[Markee68]

Hi Markee68 sorry for the delay in answering. If your ship is the Viking Adventure - it left Veracruz on the 8th May and is sitting in Jacksonville right now (16-00 hrs 12th May ) It has been taking between 16 to 19 days for ships to arrive at Emden from Veracruz via Jacksonville/Davisnille. So your ship could arrive at Emden between the 24th and 27th May - if it was on that ship. Athens Highway is due in from Veracruz around 13th May and Columbia Highway is due around 19th May. It's a nail biting experience but stick with it.

Thanks, no problem at all. I have been tracking the Viking Adventure on vesselfinder.com. I know it's all a guessing game, but it's going to be quite interesting to see if this ships timescales tie in with the YourAudi tracking - does the status change when it arrives in Emden, or just when it gets to the UK?

I'm quite relaxed about the wait, looking forward to my third Audi, but I like my current car and it's lease doesn't expire until mid June. Not panicking yet!

 

[Justanhonestman]

Thanks, no problem at all. I have been tracking the Viking Adventure on vesselfinder.com. I know it's all a guessing game, but it's going to be quite interesting to see if this ships timescales tie in with the YourAudi tracking - does the status change when it arrives in Emden, or just when it gets to the UK?

I'm quite relaxed about the wait, looking forward to my third Audi, but I like my current car and it's lease doesn't expire until mid June. Not panicking yet!

I received an update in 'your Audi' tracker telling me my car had left Veracruz and on its way to the UK via Jacks/Davis/Emden then onto UK. The next update I got was an actual e-mail telling me my car had been loaded onto a ship heading to the UK. It's no wonder customers get frustrated with the lack of tracking ability for your order. I found the updates I got were about 4-5 days late. So count back a few days from your updates to get a better idea of your position. Crazy stuff and Audi need to look at their tracking system which is just putting customers against the brand before they even get their car. Best of luck. If that is your ship in Jacksonville, it takes around 3-4 days to get to Davisville then 8 to 10 days to get to Emden. As I write this post- its still docked in Jacksonville

 

[Markee68]

I received an update in 'your Audi' tracker telling me my car had left Veracruz and on its way to the UK via Jacks/Davis/Emden then onto UK. The next update I got was an actual e-mail telling me my car had been loaded onto a ship heading to the UK. It's no wonder customers get frustrated with the lack of tracking ability for your order. I found the updates I got were about 4-5 days late. So count back a few days from your updates to get a better idea of your position. Crazy stuff and Audi need to look at their tracking system which is just putting customers against the brand before they even get their car. Best of luck. If that is your ship in Jacksonville, it takes around 3-4 days to get to Davisville then 8 to 10 days to get to Emden. As I write this post- its still docked in Jacksonville

Just had a look at vesselfinder this morning and it looks like it's left Jacksonville.

As for the YourAudi tracking, if there are offering this facility, at least make sure it's accurate, if it's not accurate I'd personally rather they didn't bother as it just gives misleading information.

 

[stevew]

Just had a look at vesselfinder this morning and it looks like it's left Jacksonville.

As for the YourAudi tracking, if there are offering this facility, at least make sure it's accurate, if it's not accurate I'd personally rather they didn't bother as it just gives misleading information.

Funnily enough, I knew that my car was on transporter yesterday from Grimsby after checking it on that coded tracker that Yapstar gave out. So yesterday the 'yourAudi' thing was showing in transit from Germany.

I assumed the car must be at the final update stage today so checked the 'coded tracker thingy' and it did indeed show a code 70 - arrived at dealer. I then checked back with 'yourAudi' and this has changed to the final 'arrived' stage. Happy days ????????

The coded tracker is better than the 'yourAudi' as it shows a bit more detail (i.e. dates).

Now still waiting for dealer to call back despite emailing him yesterday and leaving a message his morning ????

Sent from my iPhone using Tapatalk

 

[Markee68]

Funnily enough, I knew that my car was on transporter yesterday from Grimsby after checking it on that coded tracker that Yapstar gave out. So yesterday the 'yourAudi' thing was showing in transit from Germany.

I assumed the car must be at the final update stage today so checked the 'coded tracker thingy' and it did indeed show a code 70 - arrived at dealer. I then checked back with 'yourAudi' and this has changed to the final 'arrived' stage. Happy days í ½í¹Œí ¼í¿½

The coded tracker is better than the 'yourAudi' as it shows a bit more detail (i.e. dates).

Now still waiting for dealer to call back despite emailing him yesterday and leaving a message his morning í ½í¸«

Sent from my iPhone using Tapatalk

Thanks for this. Can you please advise how I can access the coded tracker?

 

[Justanhonestman]

Thanks for this. Can you please advise how I can access the coded tracker?

Hi Markee68 if you go to 'member introduction' and scroll down to ' got my brand spank q5. In there you should find a post by yapstar giving details on how to track your car. Cheers

 

[Markee68]

Hi Markee68 if you go to 'member introduction' and scroll down to ' got my brand spank q5. In there you should find a post by yapstar giving details on how to track your car. Cheers

Thank you, got it.

Coincidently, I'd found the same instructions elsewhere. Thanks for your help.