My contact at the dealership (Ruth Karim - Tamworth Audi) was brilliant throughout following my introduction to her via Carfile. She is their corporate/fleet specialist and also deals internet/broker sales. She kept me informed throughout and was very patient during the handover today and spent a lot of time running through all aspects of the vehicle, with the MMI intro taking the longest! I will be messing about with that for ages I'm sure! I would recommend her and Jonathan at Carfile no problem. I've now used Jonathan 4 times and would always go the broker route (and Carfile).