Actually I thought it was pretty good, especially for a publication that raves over BMWs - that test car is on 21" wheels too and the ride isn't too badly slated. Whatcar love the Evoque and I know all too well that it's a pile of crap - so maybe I'll treat this review with a pinch of the proverbial salt
I think the controls are not a problem, just getting used to the buttons and menus and it works just fine.
Some buttons (such as windscreen) feel indeed rather light and cheap; others (mirror) are very solid
The ride is rather hard, for me personally at the edge of uncomfortable (on secondary roads of course)
the booth is OK for groceries, but not large enough for travel;