Q5 lead time

30588 Views 398 Replies 31 Participants Last post by ScottyUK, 23 h ago

mwcltd

Discussion Starter · Mar 1, 2022

I am getting eventually my first Q5. Could someone please tell me what the approximate lead time is from the Sao Paulo plant to the UK dealer.

341 - 360 of 399 Posts

spinmar

· #341 · 2 mo ago

I’m quite surprised reading this thread. I ordered a new Q5 40 TDI sline plus in 14th of February and reading many deutch threads the lead time is between 6 and 9 months or more. Here I’m discovering that it should be less and I hope that so much.
I can only cross my fingers….

Bulla

· #342 · 2 mo ago

Welcome to the forum! Do you have a Q5 on order? 6-9 months would be longer than most have experienced in the UK recently although certain specifications could have longer waits.

spinmar

· #343 · 2 mo ago (Edited)

Yes, I have a Q5 on order.
Q5 40 TDI sline plus
Chronos Grey
City package
Black plus package
Audi Sport 20’ 54U
Comfort access
Premium care 2 years

I hope that Italy and UK lead times are the same…

Reactions: 2

aaron

· #344 · 2 mo ago

Great to hear some good news about build weeks coming forward.

I may be wrong but I think the largest determinant of lead times overall is the engine choice. Far less time for TDI or TFSI; as I have a TFSIe on order, it means it's a looooooooong wait for me!

spinmar

· #345 · 2 mo ago

ScottyUK said:
Ordered 28th Jan '23. Besides 'Unconfirmed Week 14", this is my first update :
View attachment 13004

Hi @ScottyUK
did you receive any update?
Is the build phase finished?
How long is it?

ScottyUK

· #346 · 2 mo ago

The email from the factory said its in build phase but my dealer has confirmed week 14 (w/c 3rd April). I think I've a couple of weeks to wait until its done then delivery is suggested by the dealer to be an extra 5-6 weeks. He said expect it early/mid May.

Reactions: 2

RealWorldNeo

· #347 · 2 mo ago

Ordered my Q5 55 TFSIe in February 2022 (here in Belgium). On the order it says "Car will be delivered at the end February 2023 at the latest". We're almost April now and no car in sight.

Called dealership mid February myself because I hadn't heard anything from them since my order. Reply: "No car is not here and we'll contact Audi Belgium". A few days later: "we think it will arrive in June or July but we cannot guarantee it." They said problem is irregularity with parts delivered to the factory. The factory does not know exactly in advance what parts they will get and can only built the cars they have all parts for. So they can not tell me exactly when my new car will arrive.

So I'm already waiting more then a year now without any idea when my car will arrive with any certainty. It's frustrating and I think that after a year of waiting they should at least be able to give an exact date of when it will arrive instead of basically saying "check again with us in June/July and then we can probably give you a new estimate".

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Reactions: 1

Catcat1111

· #348 · 2 mo ago

That’s must be frustrating. My has been in order well over a year now but is very close. It’s currently in Germany! I have just found out from my leasing company that I won’t have the matrix LED headlights. Has anyone else had this with a competition 55 TFSIe? I also don’t have a wireless charging mat which I am not really bothered about.
They have offered me £400 but I would rather have the lights! After having waited so long I am just happy it’s almost here.

aaron

· #349 · 2 mo ago

Oh wow - has your dealer given you a build week yet? - and a factory status code? They should be able to check on their systems with Audi and at least tell you what they are, or why there has been such a long delay.

Reactions: 1

mwcltd

Discussion Starter · #350 · 2 mo ago

You are experiencing lousy customer service. I ordered a 55 tfsi e and from order to delivery to me it took 10 months. The dealer can directly access the Audi customer sales computer and get you within a few minutes a build status. Going further, the Audi franchise can tell you quickly if there is a hold up and what is causing it. I have had the car from new since the beginning of August 2022. The only item not supplied was the wireless charging pad which I would not use anyway.

Reactions: 3

ScottyUK

· #351 · 2 mo ago

If I was in your situation I'd be talking to the Audi HQ of the relevant country rather than just a franchise dealer. That's not on.

If mine turns up with key items missing e.g. matrix lights then I'll simply reject it.

Reactions: 3

spinmar

· #352 · 2 mo ago

ScottyUK said:
If mine turns up with key items missing e.g. matrix lights then I'll simply reject it.

Me too

Reactions: 3

aaron

· #353 · 2 mo ago

Absolutely - things like matrix lights etc. are still listed on the Audi website as being available so it's just weird they're telling you they're not included.

Reactions: 3

mwcltd

Discussion Starter · #354 · 2 mo ago

I am sure your dealer will be laughing all the way to the bank if you decide to reject the car. Demand for Q5's well exceeds supply at the moment. If you really want the Q5 then negotiate a reimbursement package. Compromise is always the key.

Reactions: 4

spinmar

· #355 · 2 mo ago

Today some update. My Q5 production date should be 20th week, so 15-21 of May. It seems that in Italy the lead time is a bit more than UK one: following the @ScottyUK example my production date should have been 10-16 of April (my order was placed in 17th of February): anyway as usual it could change. I cross my fingers....

ScottyUK

· #356 · 2 mo ago

I wonder if it's due to each country having an allocation of build slots. I'm just guessing.

Good that you have a date now though 👍

Reactions: 1

spinmar

· #357 · 2 mo ago

ScottyUK said:
I wonder if it's due to each country having an allocation of build slots. I'm just guessing.

Good that you have a date now though 👍

I think so. It's clear that Audi doesn't follow chronological order, in Germany it seems for example that the lead time is much longer.

Reactions: 1

ScottyUK

· #358 · 2 mo ago

2

Just had a bit delivered. They look massive next to my A4

Tire Wheel Automotive tire Synthetic rubber Tread

Tire Wheel Car Vehicle Hood

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Reactions: 1

spinmar

· #359 · 2 mo ago

I like these Audi Sport 8 J x 20 too much 😁 .... They are in my order with the combination Chronos grey and Black package plus

ScottyUK

· #360 · 2 mo ago

In the UK they're not an option on the trim level I wanted (s-line). They're on the next level up (Edition 1) but that trim comes with the blacked out styling pack that I didn't want.

Got these and will then sell the standard 19 ones as new.

Reactions: 1

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