Have just picked up my car today and have to say the experience I had from start to finish with Poole Audi has been excellent. I had previously had bad service there, some years ago, but they have really turned things around. The reception staff were lovely, always offering me drinks, and the guy I dealt with, Paul Payne has been brilliant. He kept me fully up to date with the progress of the car, and nothing seemed too much trouble. He was very knowledgeable about the products, and the handover today was very smooth.