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Hello

First time poster here, on account of the fact that I only got my Q5 about two weeks ago.

And as sods law would dictate, with only 450 miles on the clock, something tossed a stone at the windscreen which has caused a big crack and it needs to be replaced. I phoned the stealer and they said they couldn't do it, that they'd just farm it out to one of the 3rd party windscreen companies, and that they didn't recommend any in particular.

So I phoned Autoglass who replaced the side window in my A6 and the windscreen in my 7 series when it needed one, and I was pleased with what they did. It will be an Audi screen going back in as Autoglass have already said they have to order the screen from the dealer.

Looking closely at my Q5 it looks like there's a lot to take off to do the windscreen. So, does anyone have any advice on what I should look for or tell the guy when he comes to fit the windscreen, has anyone else had one done, and if so, how did it go?

Thanks in advance.
 

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Hello

First time poster here, on account of the fact that I only got my Q5 about two weeks ago.

And as sods law would dictate, with only 450 miles on the clock, something tossed a stone at the windscreen which has caused a big crack and it needs to be replaced. I phoned the stealer and they said they couldn't do it, that they'd just farm it out to one of the 3rd party windscreen companies, and that they didn't recommend any in particular.

So I phoned Autoglass who replaced the side window in my A6 and the windscreen in my 7 series when it needed one, and I was pleased with what they did. It will be an Audi screen going back in as Autoglass have already said they have to order the screen from the dealer.

Looking closely at my Q5 it looks like there's a lot to take off to do the windscreen. So, does anyone have any advice on what I should look for or tell the guy when he comes to fit the windscreen, has anyone else had one done, and if so, how did it go?

Thanks in advance.
Hi Repooc,

Welcome to the forum - good to have you on board


One thing you might watch out for is the acoustic coating that is applied to the screens of the MY2011 spec cars - if your car is only two weeks old it might well affect you.

Cheers,

Kev
 

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Discussion Starter · #3 ·
Thanks for the welcome.

If the screen is going to be coming directly from the Audi dealer, I hope it would have the coating on already.

Autoglass did request my VIN number to give to the dealer to make sure I got the right screen, they also asked if I had the lane assist, and I said no, because I didn't have that extra....so I assume I'll get the right screen.

Fingers crossed.
 

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Hi Repooc,
What a bummer with the screen!!! if they have your VIN number im sure you will have the right one,did they say how long it would take to get? hope its quicker than the cars.

Good Luck!

Rapidcool
 

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Thanks for the welcome.

If the screen is going to be coming directly from the Audi dealer, I hope it would have the coating on already.

Autoglass did request my VIN number to give to the dealer to make sure I got the right screen, they also asked if I had the lane assist, and I said no, because I didn't have that extra....so I assume I'll get the right screen.

Fingers crossed.
Excellent - looks like Autoglass pretty much know what they are doing then?

Like most things, it will be down to the quality of fitting.

Good luck!
 

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Discussion Starter · #8 ·
Thanks, Paranoid as I am I plan to take photos of the screen fit as it is now, so I can compare to after they've done it to make sure everything looks to have gone back in the right place.
 

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Some cars have the screen glued in when it's built ie. LR RRS. Which makes getting a waterproof seal aftermarket very difficult. I know of people who've had problems


Hopefully that is not the case with Audi.

But I'm sure if anyone can do a good job it will be Autoglass.
 

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Discussion Starter · #10 ·
Lo

Well just an update to say the screen was done this morning, as I had to move it from last Thursday as something came up.

It took the bloke less than an hour to do it, and hammering back up the motorway this afternoon in the rain hasn't highlighted any problems. So very pleased, to be honest you can't tell it's not the original screen.

Very pleased with Autoglass yet again.
 

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It's good to know all went well.

I had an horrendous experience a few years back with RAC windscreens replacing the screen on my MINI - it took three botched 'efforts' before it was ok(ish).

I've always found Autoglass to be good too.
 

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Discussion Starter · #12 ·
Not that it's a competition or anything but I can beat that. Autoglass put 7 (yes SEVEN) screens in my 740iL in the space of a fortnight due to not being able to get the screen to fit correctly. In the end they worked out it needed 3 people to fit the screen and force it up against the top of the windscreen frame to fit correctly.

However, kudos to them, as they kept investigating with trips out in it and bits of electrical tape before they worked out what they needed to do, and they never once seemed to be fed up of coming back or told me to sling my hook. In the end the fit was perfect and just as quiet as before.

It's good to know all went well.

I had an horrendous experience a few years back with RAC windscreens replacing the screen on my MINI - it took three botched 'efforts' before it was ok(ish).

I've always found Autoglass to be good too.
 
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