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2013 Q5 2.0 TDI
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Discussion Starter · #1 ·
Hi guys I've done a quick search on forums and wasn't finding anything, just last week the MMI system in the car has started to cut out every minute or so. Comes back on sometimes and is always showing the phone initialising screen but no phone is currently connected and the options on the menu are gray so unable to adjust anything, doesn't seem to be anything in particular that causes it to cut out just randomly and also every time its doing so it sounds like it's completely lost the power before restarting itself. Have taken out the display double checked the cables are all secure, checked all the fuses and the connections in the boot area. Anyone had similar issues at all ?
 

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Audi SQ5 2015
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2,174 Posts
Maybe try a doing an MMI reboot / reset?
 

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Hi guys I've done a quick search on forums and wasn't finding anything, just last week the MMI system in the car has started to cut out every minute or so. Comes back on sometimes and is always showing the phone initialising screen but no phone is currently connected and the options on the menu are gray so unable to adjust anything, doesn't seem to be anything in particular that causes it to cut out just randomly and also every time its doing so it sounds like it's completely lost the power before restarting itself. Have taken out the display double checked the cables are all secure, checked all the fuses and the connections in the boot area. Anyone had similar issues at all ?
I'm so glad to see this post. I have exactly the same issue just mine does the same thing every 10 to 20 seconds. Did you manage to get a solution?
Regards
 

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2013 Q5 2.0 TDI
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21 Posts
Discussion Starter · #6 ·
I'm so glad to see this post. I have exactly the same issue just mine does the same thing every 10 to 20 seconds. Did you manage to get a solution?
Regards
I've not yet found a solution but from speaking to the Audi specialist I use he has said it's more than likely a common problem where liquid has been spilled and got into the circuit board located just under the gear stick and it will either need cleaned with isopropyl alcohol or replaced with a new board so I'm going to get access to it this weekend, bad design by Audi having these slits here right above the board lol
Communication Device Telephony Bumper Portable communications device Gadget
 
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