You still have an iPod?

Download your tunes to an USB stick, SD card or the built in Jukebox.
Yes, a new iPod as the classics were not compliant. It is uptodate. It is charged (though some times AUDI does not charge it.
We have two iPod classics and this was an unfortunate demand but it should have met our usual use as we had with three Lincolns since 2000
It is wired and in the center console box.
It was purchased 1 month after we bought our new 2021 Q5 PHEV top level (I forget the name)
As of last month, it needs to be re-opened with passcode almost 90% of time else MMI does not recognize it.
What happened and why? Why not let us use our classics? I looked it up and there is NO excuse other than the demand that we purchase that electronic gem.
I use one of two in my Ford without a problem. See my previous complaints and requests for help.