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Discussion Starter · #1 ·
Hi.

I have just bout a 2009 (59) plate Q5 S Line 2.0 TDI (auto). It is showing the signs of mechatronic / gearbox fair already!
The car lurches from 2nd to 1st when coming to a stop, it has stalled three times (once in heavy traffic) and the rev counter has a very slight bounce and the car is a little jerky - especially when engine braking.
In all other aspects, the car is fantastic and has a great spec and drives lovely when these problems aren't presenting themselves!
I want to avoid returning the car and getting a refund as I love the car and the independent dealer has been excellent throughout the process of buying the car, finding the fault and dealing with it. He has offered me a full refund or to give him the chance to fix the problem by booking it in to my local independent Audi specialist - German Autocare, Leeds (dealer is based in Sheffield). He has already agreed to pay all costs for the full mechatronic replacement (not a 'repair kit') and did all the legwork to sort it out. I know he probably should have done all this anyway but I am glad that he sorted it all out within two hours of me reporting the fault.

My main concern is whether I should be asking for the clutch pack and DMF to be replaced along with the mechatronic unit?
I've seen different posts saying that replacing the mechatronic unit has fixed these issues in the past but I've also seen advice that clutch packs and flywheels had to be replaced too.
What does everyone think? i will definitely be asking German Autocrat to look at the Clutch Pack and DMF and tell me if they need doing too...

Thanks in advance.
 

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If you are happy with car and intend keeping it for a few years, I would suggest asking for this additional work to be done at your cost. I feel it would be unreasonable to expect dealer to pay, but he may offer to share part of the cost.
 

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I replaced my own mechatronic unit on a GTI Golf a few years ago, its easily done without removing the gearbox, I assume the Q5 is the same.

So if you wanted the whole gearbox removed it is a lot bigger job.
 

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Discussion Starter · #4 ·
If you are happy with car and intend keeping it for a few years, I would suggest asking for this additional work to be done at your cost. I feel it would be unreasonable to expect dealer to pay, but he may offer to share part of the cost.
I'd agree but I have n't even had the car a week yet...
Sorry - should have been clearer on that.
I am not trying to rip off the dealer - I've just read other threads where the Clutch pack and DMF have needed replacing alongside the Mechatronic units...
 

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It rather depends on how your car has been treated or rather mistreated by the previous owner(s).

The dual clutch and DMF​
ought to last for the life of the car for Mr Sympathetic, but for Mr Careless .........

Replacing the mechatronic unit may solve
The car lurches from 2nd to 1st when coming to a stop​
, but
the car is a little jerky - especially when engine braking.​
sounds more serious to me.

I would try to contact previous owner, this may be why he sold the car?
 

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Discussion Starter · #6 ·
It rather depends on how your car has been treated or rather mistreated by the previous owner(s).

The dual clutch and DMF
ought to last for the life of the car for Mr Sympathetic, but for Mr Careless .........

Replacing the mechatronic unit may solve , but sounds more serious to me.

I would try to contact previous owner, this may be why he sold the car?
Thanks - I will do my best to speak to them and I will talk to both the dealer and the garage.
 

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I had mechatronic replaced some years back on a 2009. The new part was upgraded and I had no further problems.

The cars symptoms were just as you describe. The mechatronic problem is/was very common and was nearly always just the mechatronic failure. The boxes themselves seem reliable.

Of course the answer will only be clear to someone physically inspecting the car.

Good luck í ½í±
 

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Discussion Starter · #8 ·
Just an update on this:

Car had diagnostic and was showing nothing on the mechatronic.
Mechanic did a test drive and then reset the unit and it 'improved things' but the issues were still there. Has said it is the clutch pack/DMF and they need to replace this. They also said that the mechatronic would probably need replacing too as the new clutch pack / DMF have a tendency to throw the ECUs off kilter and they end up failing. £1400 for the clutch repair alone or £3200 for the clutch and mechatronic. If they replace the clutch and then the mechatronic needs replacing at a later date, they would charge £2800 for this (on top of the £1400 for the clutch). The dealer who sold me the car has agreed to go for the full replacement as he doesn't want to pay £1400 now and £2800 later - he figured that it was not worth the risk in case the mechatronic unit failed later and has agreed to pay the full £3200 and save himself £1000 in the long run. I am really happy with his honesty, willingness to sort this out and genuine care for his customers. He is losing money out of this deal but his reputation and moral fibre is well and truly evident in everything he has done to sort out this issue. It could have been a nightmare for me but he has been brilliant all the way through. Let's face it, he could have just paid out £1400 and told me the problem was sorted and kept his fingers crossed for a few months!

The car is in at German Autocare in Leeds now, awaiting the work. I hope that we get the car back soon and then can enjoy it for a long time to come.

Danny
2009 Audi Q5 2.0TDI - S Line
Ibis White
20" Alloys
Pan roof
Tech / Entertainment Pack
 

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Just an update on this:

Car had diagnostic and was showing nothing on the mechatronic.
Mechanic did a test drive and then reset the unit and it 'improved things' but the issues were still there. Has said it is the clutch pack/DMF and they need to replace this. They also said that the mechatronic would probably need replacing too as the new clutch pack / DMF have a tendency to throw the ECUs off kilter and they end up failing. £1400 for the clutch repair alone or £3200 for the clutch and mechatronic. If they replace the clutch and then the mechatronic needs replacing at a later date, they would charge £2800 for this (on top of the £1400 for the clutch). The dealer who sold me the car has agreed to go for the full replacement as he doesn't want to pay £1400 now and £2800 later - he figured that it was not worth the risk in case the mechatronic unit failed later and has agreed to pay the full £3200 and save himself £1000 in the long run. I am really happy with his honesty, willingness to sort this out and genuine care for his customers. He is losing money out of this deal but his reputation and moral fibre is well and truly evident in everything he has done to sort out this issue. It could have been a nightmare for me but he has been brilliant all the way through. Let's face it, he could have just paid out £1400 and told me the problem was sorted and kept his fingers crossed for a few months!

The car is in at German Autocare in Leeds now, awaiting the work. I hope that we get the car back soon and then can enjoy it for a long time to come.

Danny
2009 Audi Q5 2.0TDI - S Line
Ibis White
20" Alloys
Pan roof
Tech / Entertainment Pack
Did the new clutch pack solve your problem?
 
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