[Bamburgh]

When I ordered my Q5 in September 2009 the Q5 brochure I used was the 3.0.07/09 version. I assume that is July 2009!
In this brochure there was no mention of further extending Audi Warranty over the 3 years standard. When i later looked at a later online brochure I found a mention of 1 or 2 year extended warranty that had to be bought at time of purchase. My car is arriving in 3 weeks and Audi have said I cannot take this up as I shoud have done this in September. They have offered an alternative costing ?600 more for 2 extra years. Has anyone else had this problem.

 

[Kaine]

Hi and welcome

Basically for extended warranties over and above the manufacturer's warranty, the dealer will basically be selling you a third party contract - the low price deal if you spec with the car order will probably be something the dealer needs to do with AUDI UK, which is now too late as the car is due, so they can only offer you the standard extended warranty.

My advice - get the extended warranty from another company - i.e. http://www.warrantydirect.co.uk

The first company (WarrantyUK) is owned and run by Kam100 (forum member and sponsor of mytreg.com)

hope that helps

Kaine

 

[Guest]

When I ordered my Q5 in September 2009 the Q5 brochure I used was the 3.0.07/09 version. I assume that is July 2009!
In this brochure there was no mention of further extending Audi Warranty over the 3 years standard. When i later looked at a later online brochure I found a mention of 1 or 2 year extended warranty that had to be bought at time of purchase. My car is arriving in 3 weeks and Audi have said I cannot take this up as I shoud have done this in September. They have offered an alternative costing ?600 more for 2 extra years. Has anyone else had this problem.

Hi , I am about to take delivery of my new Q5 on Monday, I noticed in the brochure that you can extend the warranty but you must do it at the time of purchase. What ever happened to the dealer writing to you at the end of your warranty period and offering you an extension at an extra cost.

 

[Guest]

Sounds like your salesman is trying to get some extra cash!! Is he leaving soon or the business suffering?

If that is the case, and you think you need it, use it to your advantage and push hard on discounts!!

I was told I did not have to buy the extended warranty at the time of purchase. I cannot off hand remember whether I had until the end of the first year or until the end of the warranty period to take it up.

As an aside, I know that other garages, not just Audi, are pushing hard on extended warranty insurance to rake in extra cash during these hard times.