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Hi All

Just putting my Q5 2.0 TDI in for first service. The car was on long-life and has 20,000 miles on the clock. Audi main dealer have quoted me ?247 but I can get the same service done by a local specialist for ?120=VAT.

My question is as my car is on an Audi lease do I have to go with main dealer servicing?

Cheers
 

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Is it a condition of your lease to service at a main dealer?
If it isn't then you don't have to. Read the lease.

In light of new laws (i am no expert) it may be an illegal condition if it is on the lease.
 

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That is a big difference. Is it worth just trying a couple of other Audi dealers local-ish for a price. I know my dealer said to me if you find service cheaper elsewhere locally let us know and we'll match.

IIRC ?247 tho sounds about right for Long Life service from what I have seen and been charged all be it on the A4 in the past. It sounds alot but think what you may have paid in total for 2 services at 10k miles? Prob a wee bit more.

Edit: does that include them providing the oil? maybe worth just investigating how much it would cost with you supplying the oil vs them (and obviously how much you can get the oil for) They will say it must be right one...just ask them what they use!
 

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Correct me if I'm wrong
.....the only down side I can see of not using a main dealer in the cars....

early years is that it will not be plugged in to the Audi server and therefore will not get any software updates!

If you can live with that
Then the cheap cost is good.
 

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To be honest I think it is a false economy to go to an independent garage, for one they won't have the ability to do any warranty work and do they really know about all the mechanical/electronic functions of the Q5 (which is quit complex). You may think they will do the same service but I very much doubt it!

Don't get me wrong some independents are great on a ?5k second hand car but on a ?35k car?

PS: will they supply a loan car, wash and valet your car?


Hoggy
 

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If its a lease car take it to an Indi and make sure you get the book stamped, a VAT resceipt and that the garage can reset the service indicator. EU law states that you don't have to take your car to the manufacturer for servicing providing genuine parts are used and they are VAT registered. It has to be the same for leasing so IMO any servicing terms are technically void. I've had this clause in some past contracts but taken it to an Indi and never had any issues.

For me, personally, I'd go to Audi for all routine services. You may save £100 here and there but having the stamp is worth the piece of mind as the liability for the warranty sits firmly with them. Also you don't want your lease company trying it on and asking for money after you've handed the car back with Indi stamps in the book.

If you own the car and it passes 3 years old you get standard menu based servicing which is more affordable i.e. £99 for oil change etc and a lot of people will only service the car once in the first 3 years (i.e the 20k service).

The only exception to the above is brake pads/discs and tyres etc - If you have a trusted indi for wear and tear items it can save hundreds of pounds going to them. Also Audi will usually recommend new brake dics and pads and never to just change the pads (which is crazy IMO). I once got my car serviced and got a call from Audi saying my brake pads were very low on the front and I needed new pads and discs (A5 with 10k miles). I ignored them and the light came on 4,000 miles later - I changed them at 6,000 miles and my Indi said they still had a little life left in them and my brake discs were like new!
 

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When the vehicle is still in the warrenty period you kind of have to stay with Audi OR an approved service center, again as mentioned previously going outwith Audi or approved service center may have an impact on the lease.
Audi run fixed cost service prices, some dealerships may discount for the work, I dont allow them to change brakes or brake fluid as these prices are crazy and do this myself. I purchase the oil and pads through Audi and keep all reciepts, this is also tracked against the vehicle history.
As a precaution I always ask for the fuel filter to be changed, as any problems with the injector system can come back to water/dirty fuel filter, the service miles on this filter is around 40K if I remember correctly.
 
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