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Have just spoke to head of fleet sales at goodwood and was told if the cars are in the uk at the dealership by the 16th july there should be no delays if its after that the computers are down for a week and there will be no stock movement.all dealers should be aware of this.hope this helps

Rich
 

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Have just spoke to head of fleet sales at goodwood and was told if the cars are in the uk at the dealership by the 16th july there should be no delays if its after that the computers are down for a week and there will be no stock movement.all dealers should be aware of this.hope this helps

Rich
This is in line with what I was informed by Audi UK Vehicle Operation Manager. He said it normally takes approx 4 weeks to deliver to UK dealer once built but any vehicles built around this time will be delayed by between 1 and 2 weeks. As far as the dealer knowing I am sure they do. However mine has yet to even respond to my last email requesting an update on delivery. It seems as if some dealers are so sure they will sell Audi cars to us then they do not need to work for our business. Perhaps we should start naming and shaming these dealers so that Audi can take action against them.
 

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This is in line with what I was informed by Audi UK Vehicle Operation Manager. He said it normally takes approx 4 weeks to deliver to UK dealer once built but any vehicles built around this time will be delayed by between 1 and 2 weeks. As far as the dealer knowing I am sure they do. However mine has yet to even respond to my last email requesting an update on delivery. It seems as if some dealers are so sure they will sell Audi cars to us then they do not need to work for our business. Perhaps we should start naming and shaming these dealers so that Audi can take action against them.
Absolutely incredible - left hand, right hand - piss up and breweries lol

I was told by the head of UK Sales and Marketing last month that the distribution system was being updated during June and this had meant that they had to resort to a partial manual system and this had caused some problems. He also told me about the new ordering system which is to be introduced on the 20th July. He also mentioned that Audi UK were investing circa ?1,000,000 in a 'mobility' program to provide, together with other things, vehicles to customers who's orders were delayed beyond the original delivery estimate. I've not repeated any of which he told me because I didn't know if it was in confidence, but as much of it is now in the public domain and my dealer has confirmed much of what I was told, I feel happier talking about it.

The new system will include a customer specific portal which will allow you to track your order from start to finish - good news I think! I have been assured that the changes that will be implemented in July will not affect orders that are already in the system i.e. there will be no delays to the production or distribution of orders currently in the system. The only customer facing problem will be new orders.

Not sure where that leaves customers of dealers that were clearly selling allocation up front and lying about it but some positive movement non the less.

Cheers,

Kev
 

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Hi guys, this is what my dealer said today in an email: i ordered mine 31st of March, scheduled to be here in Sept:

The Q5 i am waiting on and will not have that until approx 30-35 days time as we/AUDI are changing there COMPLETE system (NVS) from head office to factory to dealerships so once it is up and running we will have a much more accurate/efficient/up to date system and will them be able to let you know on the dates as they have technically been put on hold until the change over so will be working ?blind? until that point.

So speak to you in next month or so when I can then give you a clearer understanding of what will be the next step forward reference to your orders.



All the best
 

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Hi guys, this is what my dealer said today in an email: i ordered mine 31st of March, scheduled to be here in Sept:

The Q5 i am waiting on and will not have that until approx 30-35 days time as we/AUDI are changing there COMPLETE system (NVS) from head office to factory to dealerships so once it is up and running we will have a much more accurate/efficient/up to date system and will them be able to let you know on the dates as they have technically been put on hold until the change over so will be working ?blind? until that point.

So speak to you in next month or so when I can then give you a clearer understanding of what will be the next step forward reference to your orders.



All the best
Very odd - I was at my dealership today and the old 'Dialogue' system is alive and well and very much up to date.
 
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