[CanadaAudiQ5owner]

I own a 2021 Audi Q5. When the outside temperature is below -10 degC (14 degF) the information cluster does not turn on. The information cluster is the screen behind the steering wheel containing speedometer, tachometer, and other vehicle information. The Q5 does start but I must let it idle for about 24 minutes before the information cluster turns on. The time varies with out side temperature. When I park the Q5 indoors there is no problem at all.

Has anyone else experienced this?

 

[missile]

Welcome to our forum

Boy, that is cold.

 

[mwcltd]

Welcome. When you get in the car and turn the ignition on do you see the basic initialisation in the cluster?

 

[Jeremy_SWE]

This sounds very strange, we have temperatures down to around -20 Celsius and I’ve never had any problems with the electronics in mine.
If you still have the warranty then I’d definitely recommend taking it to an Audi dealer.

 

[Richard_Lincoln]

Does the mmi turn on? Low battery on start can delay functions starting on start up.

 

[TGR]

I had a similar problem with my A6 display, eventually found to be a connection on the circuit board which opened up when the temperature dropped below around +2C.