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Discussion Starter · #1 ·
Hi,

Bit worried and looking for some help.

I collected my new (to me) car today and I noticed a few things straight away and wondering if I could find a little bit of advice here on how to proceed.

The car at very low speeds sometimes has a dull jitter effect coming from the rear of the car. The best way I can describe the feeling is if you are approaching a roundabout with warning chevrons, it is not very noticeable but definitely there. Almost like something is missing a gear. It is not coming from the gearbox I also had it in manually and it was still doing the same, could it be the differential?

The same happens under very hard acceleration up to about 60-70mph and then stops.

Lastly, in slow turns with a good amount of steering input I can feel the Front Axcel almost like you would in an old style 4x4 that was on High 4X4, but a little less pronounced ofc, this goes away the moment you start to move a little faster or come out of the turn.

The car has 36k miles with a full history drives straight and doesn't pull on either side.

Are the above normal? Has anyone experienced them?

I have had 2no. 8v S3 and never felt anything like that with them. Is the Quattro system different from the FY Q5?

PS: I took the car back to the dealer straight away and took him out for a spin, which he admitted he felt it too but
couldn't pinpoint what it was. I was presented with the option to give the car back right there or as take it to a local specialist to me (I'm about 100miles away) to diagnose if there is an issue to which he will fit the bill. Was it best for me to give the car back and walk away?
 

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Discussion Starter · #5 ·
I have officially sent an email to reject the car. I hope it ends well cause he was definitely dodgy enough to sell me the car in the first place.

I also have grounds to believe that the car was involved in some sort of an accident that was not recorded anywhere.. front windscreen has been changed, and I'm pretty sure the bonnet was from spare parts (number marked with marker under it), loose screws around some panels at the front of the car. Checked it with CarVertical and HPI and came out clean but definitely think something is going on here.

Do I have grounds for rejecting the car, I literally had it in my possession since Saturday at 12 pm?
 

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I have officially sent an email to reject the car. I hope it ends well cause he was definitely dodgy enough to sell me the car in the first place.

I also have grounds to believe that the car was involved in some sort of an accident that was not recorded anywhere.. front windscreen has been changed, and I'm pretty sure the bonnet was from spare parts (number marked with marker under it), loose screws around some panels at the front of the car. Checked it with CarVertical and HPI and came out clean but definitely think something is going on here.

Do I have grounds for rejecting the car, I literally had it in my possession since Saturday at 12 pm?
If you do not get garage to agree to the return, I would speak to a solicitor. Try to find one with experience in this field.
 

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Discussion Starter · #7 ·
I will try to avoid that step and be civilised with the garage as it will cost us both time and money. He was ok with me returning the car but wants to wait until the V5C coming to my name which I was not a big fun off if I’m honest.
 

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Be careful. You said he was dodgy enough to sell you a car which he knew had faults. You have only a limited time to make a return and he might be trying to trick you?
Do you have his agreement to accept return in writing?

Most solicitors will give a no cost consultation. The cost of a solicitor's letter might be money well spent.
 

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Discussion Starter · #9 ·
Be careful.
I’m not sure what to ask the solicitor as he has not yet given me a valid reason to escalate it.
So far following the phone conversation (which I recorded), I sent him an email with the outline of the call and the bank details for the refund, on the same email I have asked him to collect the car asap and accept this email as written confirmation that I will return the V5C as soon as I get it. I will wait until tomorrow to give him a chance to respond and if he doesn’t I will call again to ask him about it.
 

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I would have dumped the car at the seller / garage / dealer, and demanded a refund immediately. Were these signs / sounds not noticable when you test drove the car before handing any money over? Good luck hope you get it sorted quick!
 

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Discussion Starter · #11 ·
Not on the initial test drive, given it was not very extensive.. I noticed the issues about 10 mins into the drive back home at which point I turned around and went back. I was silly for not handing the car back there and then, cause I thought the dealer was honest. Looking at it in hindsight I should have taken the money back that he offered there and then.

He has verbally (recorded on a phone call), accepted the rejection but tells me he wants to wait until I get the log book on my name to organise the collection. I said I would rather get the car picked up asap.

Any advice on what should I do?
  • wait to see if he responds?
  • take the car down to him and dump it at the dealership and demand a refund? (The second potentially has the risk of him saying I caused more damage).
Again no indication this is what he will do I’m only thinking worst case scenario.
 
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