I made an enquiry as to my options on 10th May. My dealer has just got back to me today to inform me that any spec amendment will result in the loss of current build slot, this means if I change the standard suspension back to s-line as I previously expected the vehicle will not arrive until late 2010 early 2011 instead of September! I thought with an unconfirmed build slot of week 26 I would still be able to make changes without penalty.
2011 Build Date
Does anyone know for sure when the 2011 build starts? I've seen pretty much everything from April to September.
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The dealership, as you would guess, blamed Audi Uk for the delay. How good/bad is standard suspension anyway? I'm used to a firm ride Audi A6 sports suspension on 255/35/19s)
Many thanks, most helpful - I think you are right -they can't be bothered. Many dealerships are complacent knowing they have an excellent product and don't have to make too much of an effort. I will try and pin them down again today but I'm faced with the now familiar scenario that the receptionist is happy to put me through to the dealer until I give my name and he's suddenly attending a meeting. If not for this forum I would be non the wiser. Thanks again.
My problem is I live quite a distance from my dealership but if I don't get answers to my e-mail by tomorrow I'll be waiting for him when he arrives Saturday morning. I'll keep you posted.It makes you so mad doesn't it - and I've got mine sorted.
I honestly don't think they have any excuse for the way they treat their customers - whether their cars are selling by the bucket full or not. Most of us are spending a significant amount of money on their products.
Knowing what I know now I would be in there standing over the 'Sales Executive' while he made the call to Audi UK Sales - not that we should have to go to those lengths. If you are getting fobbed of by the dealership it's disgraceful.
You and I are both in a similar position in as much as the clock is ticking away before our build week goes firm and I sincerely hope you manage to get it sorted in time.
All that is required is a little effort and some honesty.
Like you, I'm pretty certain that if it were not for this forum I would have been non the wiser.
Good luck.
Kev
Cheers.
I think I will be pressed to make a decision on suspension tomorrow. I'm used to a hard ride in my A6 and was very satisfied with my Q5 test drive on sports suspension so I'm tempted to opt for it like many on this site. However,does anyone know what to expect with standard suspension? Why are folk so averse to it?
Called in to see my dealer yesterday and he was good enough provide full details from their dialog system, used to order new vehicles, for me to check, however, he insists it will be an exception for the factory to change suspension back to 'sports' without losing build slot! Said he will let me know when they get back to him.Fingers crossed that they do the decent thing and give you a reply tomorrow.
It'll be interesting to hear how you get on.
Cheers
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