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Discussion Starter · #4 ·
Just found this on another site. It was posted in April and needless to say the Q5 was one of the models shown and was quoting delivery as October/November.

All further orders for the models shown will be placed in a queue for 2011 model year which opens for production from week 22.
 

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Any time now for the build then? My calendar says we are in week 23 right now.

When was your build week confirmed please?

Kev
I have the letter here. It is dated 15th May so I guess thats when it was confirmed, or at least when they told me. Says build week 23 which is the week commencing 7th June so next week. Says approximate delivery the week commencing 12th July.

I called up and they said that it was a 2011 car although they have not seemed on the ball with any of this. Like everyone else I have been calling up to ask questions with very few firm answers. For me the car will come as it comes now so will let you know when it does if it is in fact a 2011 Q5.

PS I ordered in Feb and original ETA was Sep. Then got non confirmed build of late Sep and then had this confirmed build of June. No idea why....
 

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Discussion Starter · #10 ·
I have the letter here. It is dated 15th May so I guess thats when it was confirmed, or at least when they told me. Says build week 23 which is the week commencing 7th June so next week. Says approximate delivery the week commencing 12th July.

I called up and they said that it was a 2011 car although they have not seemed on the ball with any of this. Like everyone else I have been calling up to ask questions with very few firm answers. For me the car will come as it comes now so will let you know when it does if it is in fact a 2011 Q5.

PS I ordered in Feb and original ETA was Sep. Then got non confirmed build of late Sep and then had this confirmed build of June. No idea why....
Great stuff - thanks loobola

I'm kind of hoping that I should hear from the dealer soon then to confirm the build week - unconfirmed as week 27 as it stands. Looks like the calendar on Outlook is a week out against the dates Audi are using.

Be interesting to see which suspension you got if you ordered the S-Line and didn't amend the order to include sports suspension.

I guess we are both at the mercy of the VAT man as well then?

Cheers
 

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Hi Guys, below is what i have been sent, ordered my q5 on March 31st, spoke to dealer, they say will be 2010 spec, so not sure, any ideas???/


Hi Justin,
Have been given the Build date on your car which is Build week 25 ? in English this means the car will start production @ Factory End of June so will be in the UK for Aug.

All the best

Sales Executive

Chingford Audi
 

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Discussion Starter · #12 ·
Hi Guys, below is what i have been sent, ordered my q5 on March 31st, spoke to dealer, they say will be 2010 spec, so not sure, any ideas???/


Hi Justin,
Have been given the Build date on your car which is Build week 25 ? in English this means the car will start production @ Factory End of June so will be in the UK for Aug.

All the best

Sales Executive

Chingford Audi
Hahahaha - It's all as clear as mud now!

loobola's car is built week 23 and is 2011 spec and Justin's car is built two weeks later to the 2010 spec. See it's easy when you understand how it works


Full marks to Audi UK and their dealerships for the flow of consistently high information that they output - NOT
 

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Discussion Starter · #13 ·
Just found this on another site. It was posted in April and needless to say the Q5 was one of the models shown and was quoting delivery as October/November.

All further orders for the models shown will be placed in a queue for 2011 model year which opens for production from week 22.
Just found the site that carried the above quote. It was updated in May and not April as I previously stated.

My link
 

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Hahahaha - It's all as clear as mud now!

loobola's car is built week 23 and is 2011 spec and Justin's car is built two weeks later to the 2010 spec. See it's easy when you understand how it works


Full marks to Audi UK and their dealerships for the flow of consistently high information that they output - NOT
Yeh! Audi at their best. Just tried calling Parklands Audi again to clarify but no answer. But it wouldn't surprise me if they were wrong as I've not had much confidence in the info they have given me.

Re the suspension I have ordered Drive select and Damper control. In the manual it says "Damper control - is formed on the basis of lowered sports suspension, the system fine tunes suspension settings...." So I've never really been clear how the 2011 spec change (re sports suspension) would affect my order. Can anyone explain what would the difference would be if my car was a 2010 or 2011 model? The main reason I want it to be a 2011 is for the tow bar prep. That was something I tried to add a few months ago and got the answer that I would get taken out of the queue and added back in again so didn't bother. AT least with the 2011 prep I assume it will make a retro fit easier if ever I decided I needed one.

Ok, just on the phone to them know and she has looked in the system and says its a 2011 car. And re the sports suspension all she could say was that the damper control addition no longer meant that sports suspension was added as standard and that as I had not specified Sports suspension previously (as it would have been standard within the damper control option) and then gave me the standard answer that I couldn't change anything now without affecting the build week. She said she would call Audi UK and clarify.
 

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Yeh! Audi at their best. Just tried calling Parklands Audi again to clarify but no answer. But it wouldn't surprise me if they were wrong as I've not had much confidence in the info they have given me.

Re the suspension I have ordered Drive select and Damper control. In the manual it says "Damper control - is formed on the basis of lowered sports suspension, the system fine tunes suspension settings...." So I've never really been clear how the 2011 spec change (re sports suspension) would affect my order. Can anyone explain what would the difference would be if my car was a 2010 or 2011 model? The main reason I want it to be a 2011 is for the tow bar prep. That was something I tried to add a few months ago and got the answer that I would get taken out of the queue and added back in again so didn't bother. AT least with the 2011 prep I assume it will make a retro fit easier if ever I decided I needed one.

Ok, just on the phone to them know and she has looked in the system and says its a 2011 car. And re the sports suspension all she could say was that the damper control addition no longer meant that sports suspension was added as standard and that as I had not specified Sports suspension previously (as it would have been standard within the damper control option) and then gave me the standard answer that I couldn't change anything now without affecting the build week. She said she would call Audi UK and clarify.
I hope your right about the tow bar prep as its the same price in the new brochure as the old and does'nt mention it anywhere.
Rich
 

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Discussion Starter · #16 ·
Just got back in to the house to discover a missed call from Audi - I nearly daren't ring back.

Basically it was a 'keeping you fully informed' call to advise me that the changes I had made to my order a little over a week ago had made no difference to the build week (27)


Audi UK had lead me to believe that I needed to add sports suspension to the order in light of the spec change - I also had a spare wheel and boot mat added at the same time.

He also confirmed that it would be 2011 spec. and that the tow bar prep was basically additional cooling.

Forgot to ask about the VAT rise.
 

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I made an enquiry as to my options on 10th May. My dealer has just got back to me today to inform me that any spec amendment will result in the loss of current build slot, this means if I change the standard suspension back to s-line as I previously expected the vehicle will not arrive until late 2010 early 2011 instead of September! I thought with an unconfirmed build slot of week 26 I would still be able to make changes without penalty.
 

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I made an enquiry as to my options on 10th May. My dealer has just got back to me today to inform me that any spec amendment will result in the loss of current build slot, this means if I change the standard suspension back to s-line as I previously expected the vehicle will not arrive until late 2010 early 2011 instead of September! I thought with an unconfirmed build slot of week 26 I would still be able to make changes without penalty.
you enquired on the 10th May - why did they only get back to you today


I've always understood specifications can be changed upto only a few weeks before build? Your build slot is allocated and AUDI run a JIT production schedule - all parts are scheduled in in a very short turn around. I used to work for DENSO and our AC units were sequenced in an external warehouse based on the production programme - changes could be made right upto the last minute - I would hazard a guess the suspension is the same. This seems to me like tell the customer it can't be done - the customer will just accept it - COME ON AUDI DEALERS - customers want to be delighted!!!!! Sort it out!!!
 

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The dealership, as you would guess, blamed Audi Uk for the delay. How good/bad is standard suspension anyway? I'm used to a firm ride Audi A6 sports suspension on 255/35/19s)
 

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The dealership, as you would guess, blamed Audi Uk for the delay. How good/bad is standard suspension anyway? I'm used to a firm ride Audi A6 sports suspension on 255/35/19s)
I currently have an RS4 so likewise used to the firm ride.

In summary my order was such that the damper meant I was getting the sports suspension. They changed the spec to 2011 no one told me, I had to call up and now they say I am not getting what I ordered and the only option is to amend the order and push the build back to the end of the year or whenever it is! How poor is that. In essence they are not building what I ordered. I too think that the selection of sports suspension most likely will make no difference to the build in reality.
 
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