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Audi Lincoln


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#1 Barbyboy

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Posted 13 April 2017 - 05:55 PM

This Audi franchise should hang its head in shame as regards its utterly apathetic approach to customer service.
Emergency warning light appeared on screen this afternoon and I thought I was fortunate to find myself near a dealership only a couple of miles away, given I was 90 miles from home and a further 50 miles from my final destination.
All I wanted was a 30 second assessment to reassure me that my car was actually safe to drive onto my destination but no, the Service "manager" sat cocooned in his sweaty little office, sending another minion to tell me that they were simply too busy to take a look at the issue or indeed, to help me at all. (Funnily enough there were half a dozen sales bozos hanging around with evidently very little to do...presumably they don't sell many cars based on their apparent approach to customer service anyway ;)
So, a £50k motor, my 7th consecutive Audi and I'm travelling with a dog and child with special needs in tow.
Thank you for absolutely nothing Audi Lincoln.
What an utterly useless, objectionable, unhelpful, non-customer-focussed and unfriendly organisation you very clearly are.
Currently driving: Wife mad + SQ5 Plus Sepang Blue. Previously: SQ5 Lava Grey. Before that: Q5 3.0 TDI S-line, Daytona Grey.
Currently own: Mad wife + VW Golf GT TSI Cabriolet + 1959 Mark 1 Austin Healey Frog Eye Sprite + VW Polo (Used by kids / maintained by Bank of Mum & Dad).

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#2 rifleman

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Posted 19 April 2017 - 08:45 AM

Thanks for the heads up, very poor show indeed.
current car - Q5 (MY16) S-Line Plus 2.0 (190PS EU6) S-Tronic, ordered 19 Dec 15 - delivered 1 March 2016

Floret Silver, Extended Black Styling Pack (21" Black Alloys, Black Grille, Black Mirrors, Black Roof Rails, Black Inlays etc.), Panoramic Sunroof, Technical Pack Advanced (Adaptive Cruise Control / Audi Parking System Plus Audi Side Assist), Audi Phone Connect (High) - (with HTC One M9), Flat Bottom 3 Spoke Steering Wheel, Fine Napa Leather Front and Rear Heated Seats, Hill Hold Assist, High Beam Assist, LED Light Pack, Storage Pack, Heated Electric Folding Door Mirrors.

Added with VAG-Com: Rear LED's as DRL's, Audi Drive Select (ADS), Fog Lights on Turn / Signal, Needle Sweep, Oil Temp / Lap Timer, Ambient Lighting Control, High-Beam Assist engage / disengage speed thresholds

previous car - Q5 (MY14) S-Line Plus 2.0 (177PS EU5) S-Tronic, ordered 15 May 2013 - delivered 19 Sept 13

Lava Grey, Off Road Alloys, Panoramic Sunroof, Audi Phone Connect (High) - (with HTC One M8), Flat Bottom 3 Spoke Steering Wheel, Fine Napa Leather Front and Rear Heated Seats, Hill Hold Assist, High Beam Assist, Light Pack, Storage Pack, Folding Door Mirrors.

Added with VAG-Com: Rear LED's as DRL's, Audi Drive Select (ADS), Fog Lights on Turn / Signal, Needle Sweep, Oil Temp / Lap Timer, Ambient Lighting Control, High-Beam Assist engage / disengage speed thresholds, Tyre Pressure Monitoring System (TPMS)

#3 SQ-Raphster

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Posted 19 April 2017 - 07:50 PM

Really poor show from Audi Lincoln. Won't be going there then.
Audi SQ5 Stealth: Mythos Black • Black Styling Pack • Black Leather Interior • Flat-Bottom Steering Wheel • Adaptive Headlights • High-beam assist • Advanced key • Audi Drive Select • Dynamic Power Steering • Parking System Advanced • B&O • Privacy Glass • Panoramic Sunroof • Heated Front & Rear seats • HHA • Electric Tailgate • Technology Pack High • Audi Music Interface Rear side airbags • Storage Package • Under-floor storage • Semi-rigid boot liner • 21" Alloys • Mods: Kufatec Sound Booster • Audi Q5 Rubber Mats • Full frontal 3rd Gen self-healing protective film • DTUK CRD3+ • Audi Aluminium cup • Full LED interior upgrade • Audi leather keyfob case • LED Fogs • LED reverse lights Thinkware Dual Dash Cam F770

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